Hopper Analytics - Privacy Policy

Last modified: February 05, 2025

Introduction

We have written this policy to help you understand what information we collect, how we use it, and what choices you have. We believe in transparency and have aimed to make this document clear and straightforward. Please take a moment to read it carefully.

Our Commitment to Privacy

At Hopper Analytics, we take your privacy seriously. We only collect information you choose to share with us, and we never sell your personal information to anyone. We use industry-standard security measures to protect your data and work only with trusted partners who maintain high security standards.

Information We Collect

Our current service requires minimal information from you, primarily your email address to deliver your requested reports. As our services grow, we may collect additional information to provide more comprehensive analysis and recommendations.

When you use our website, we collect basic information needed to provide our service. This includes your email address and any job-related preferences you share with us. For those who choose our paid services, we will collect payment information and billing details, all processed securely through our payment providers.

To improve our analysis and recommendations, we may collect professional information you choose to share, such as job titles of interest, industry preferences, career history, and skills. This information helps us provide more relevant and accurate job market analyses.

We also automatically collect technical information when you use our website. This includes your IP address, browser type, device information, and how you interact with our site. We use this information to improve our services and ensure our website functions properly for all users.

How We Use Your Information

Your information helps us provide and improve our services in several ways. First and foremost, we use it to generate and deliver your job analysis reports and send you any updates or newsletters you have requested. For our paid services, we process your payment information to handle transactions securely.

We analyze how people use our website to improve the user experience and develop new features. This includes fixing technical issues and creating better job market analyses. We also use this information to protect our services against fraud and abuse, maintaining the security and integrity of our platform.

Working with Trusted Partners

To provide our services effectively, we work with several trusted third-party partners. These include payment processors who handle transactions, email service providers who help deliver our reports and newsletters, and analytics services that help us understand website usage. We also use AI and machine learning tools to assist in generating comprehensive reports.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to function effectively and provide better service. Essential cookies help our website perform basic functions, while analytics cookies help us understand how visitors use our site. Functional cookies remember your preferences to improve your experience. You have control over these cookies through your browser settings, though disabling some cookies might affect how our website works.

Data Security and Storage

We protect your information using industry-standard security practices. This includes using secure, encrypted connections, regular security updates, and limiting staff access to personal information. We retain information for up to 12 months or as required by law. As a global service, your data may be processed in different countries, but we ensure appropriate safeguards are in place for international data transfers.

Your Rights and Choices

You have several important rights regarding your personal information. You can request a copy of your data, ask us to correct any inaccurate information, request deletion of your information, opt out of marketing communications, or ask questions about how we use your information. To exercise any of these rights, simply contact us at hello@hopperdata.io. We will respond to your request within 30 days.

International Users

We welcome users from around the world. By using our services, you acknowledge that your information may be transferred to and processed in the United States, where our servers are located. While data protection laws may differ from those in your country, we maintain high standards of data protection regardless of location.

Updates to This Policy

Our services continue to evolve, and we may update this privacy policy accordingly. We will post any changes on this page and update the "Last modified" date above. For significant changes, we will notify you via email if we have your contact information.

Questions and Contact Information

If you have any questions about this privacy policy or how we handle your information, please do not hesitate to contact us at hello@hopperdata.io. We are here to help explain our practices and address any concerns you may have.